Frequently Asked Questions
I have made the payment, but I haven't received the product. What do I do?
Check your email including the spam folders, and if it is not there, contact us via a support ticket or live chat.
My account has been removed from the family plan. What do I do?
Use the automatic replacement system.
My country isn't on the list. Can i still use this service?
Yes. You need to register an account on spotify using a vpn. We recommend ExpressVPN. It's free to use.
How long does the Premium upgrade generally last?
It can last over a year even. In case it gets revoked before a reasonable amount of time, we will replace the key for you, free of cost. We're always here to help.